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> After Sales Support


Etatron DS is committed to total customer support. We offer a total customer care service for the correct of use of our Chemical Dosing Equipment to give maximum efficiency and cost saving.

Installation and Operation

The Etatron DS products are supported professionally trained engineers and technicians.

Commissioning

In Italy and across the world we have commissioning services available, therefore increasing your position in a competitive market to gain business. After commissioning our engineers and service technician can train and inform the customer on the correct operation for the Etatron equipment installed.

Maintenance

Regular preventative maintenance by service engineers and technicians enables an higher standard of operational safety, reduces costs and extends the lifetime of the equipment installed. Maintenance contracts are available to meet your requirements.

Repair

We can offer repairs to Etatron equipment either in our production facilities or on site. All repairs are completed by our fully trained service technicians and engineers.

Trouble

There are occasions when system problems arise arise with the operation of our Etatron equipment.. Etatron DS we help you understand the problem, recognize the changes needed and give you solutions to problems! Our engineers and technicians will be pleased to help you and in most cases your questions can directly be answered on the phone. If telephone support does not cure the problems, Etatron DS will endeavour to send a technician, engineer or representative to support your needs.